Refund policy

Return Policy:

Please note that we do not offer refunds or cancellations. Returns are eligible for shop credit only. 

Returns & Exchanges:

• All returns must be initiated within 7 days of receiving your order.
• Items must be in new, unused condition—no perfume, makeup, pet hair, or any damage of any kind will be accepted.
• Clothing and items must be properly packaged for return. Shoes must be returned in their original, undamaged box.
• Customers are responsible for return shipping costs.
• The cost of return shipping is $8.00 regardless of the number of items and will be deducted from your store credit.

• Once your return is approved, please ship the item back within 7 days. Returns sent after this period may not be accepted.

Final Sale Items:

• Accessories, swimwear and SHOES are all final sale. 
  
  
• DOORBUSTERS, Pink Friday Sale, Black Friday Sale, Spring Cleaning Sale, End of Season Sale, and Wipeout Sale items are all final sale and not eligible for return or exchange.

• Any sale over 20% off is final and cannot be returned or exchanged.
  

• Pre-orders are all final sale. 

Please ensure your return meets these conditions, as we are not responsible for lost, stolen, or damaged items during the return process. Thank you for your understanding!